Property management · Portals
Tenant & Owner Portal Development
Self-service portals that cut calls and keep owners informed.
ALCA Software builds custom tenant and owner portals for property management companies in Miami and South Florida: maintenance requests, payments, document access, owner statements and reporting — branded as yours and integrated with your property management system.
- Tenants self-serve instead of calling
- Owners see performance without emailing you
- Documents and payments in one place
- Everything under your brand, not a vendor’s
Why a portal beats another inbox
Most property managers absorb a constant stream of tenant questions and owner status requests by email and phone. A portal turns that reactive load into self-service: tenants submit and track requests; owners see statements and performance on their own — and your team gets its day back.
What we build
Tenant portal
Maintenance requests, rent reminders, payment status, documents and messaging — mobile-first.
Owner portal
Statements, unit performance, distributions and document access without a single email to your team.
Role-based access
Distinct, secure experiences and permissions for tenants, owners and staff.
Document center
Leases, notices and reports in one organized, searchable place.
PMS integration
Connect to AppFolio, Buildium or Yardi where APIs allow, so data stays in sync.
Your brand
A portal that looks and feels like your company, not a generic third-party login.
Built to complement your PMS
You don’t replace your property management system — you fill its gaps. We build the portal experience your PMS can’t, integrate where it allows, and keep owners and tenants inside your brand and your relationship.
Frequently asked questions
Doesn’t AppFolio already have a portal?
It has a generic one. Companies come to us when they want a branded, tailored experience, features the standard portal lacks, or a unified view across systems. We integrate with your PMS rather than replace it.
Can tenants pay through the portal?
Yes — we integrate payment processing so tenants can pay and see status, with the data flowing back to your systems.
How long does a portal take to build?
A focused first version typically ships in a few weeks; we build in phases so you get a usable tenant or owner portal early and expand from there.
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Let's build it
Tell us about your operation.
Book a discovery call and we'll show you how we'd approach it — scope, timeline and a realistic budget.