Logistics · Dispatch
Logistics Dispatch Software
Coordinate loads, drivers and carriers on one real-time board.
ALCA Software builds custom dispatch software for logistics, freight and trucking companies in Miami and South Florida: load coordination, driver and carrier assignment, status tracking and exception management designed around how your operation runs.
- Loads, drivers and carriers on one board
- Status visible without phone tag
- Exceptions surfaced before customers notice
- Dispatch data flowing to billing and portals
When dispatch lives in spreadsheets and calls
Coordinating loads across drivers, carriers and customers on spreadsheets and phone calls works until volume grows — then status is unclear, double-entry creeps in, and exceptions get caught late. Custom dispatch software gives your team one live picture.
What we build
Load board
See and assign loads by driver, carrier, lane and status in real time.
Driver & carrier management
Availability, assignments and performance in one place.
Status tracking
Live shipment status that feeds customer portals and internal views.
Exception management
Flag delays and problems early and route them to the right person.
Integrations
Connect to your TMS, accounting and document pipeline so data isn’t re-keyed.
Reporting
On-time performance, utilization and margin visibility.
Build vs. buy for freight
Off-the-shelf TMS platforms fit some operations and not others. We help you decide honestly: integrate and automate around your TMS when it fits, build custom when your model — brokerage, drayage, import/export — needs workflows the platforms don’t handle.
Frequently asked questions
Do you replace our TMS?
Not necessarily. Often we integrate with and automate around your TMS. We recommend a custom build when your operating model needs workflows your TMS can’t support.
Can it feed a customer tracking portal?
Yes — dispatch status can flow straight into a customer shipment portal so customers self-serve instead of calling.
Is this suited to import/export and drayage?
Yes. Miami’s trade-gateway operators often have document- and customs-heavy workflows that benefit from a custom dispatch and document setup.
Industry
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Let's build it
Tell us about your operation.
Book a discovery call and we'll show you how we'd approach it — scope, timeline and a realistic budget.